Privacy Policy

Boreal Compass is a business consulting firm located at 525 West 8th Avenue, Suite 310, Vancouver, BC V5Z 1C6. We act as the data controller for personal information collected through our website and consulting engagements.

For privacy-related questions, contact us at: [email protected]

From our website contact form: Name, email address, phone number (optional), and the content of your message.

During consulting engagements: Professional background, organizational context, and any personal information shared in the course of interviews, surveys, or advisory sessions. Interview and survey data is anonymized before analysis.

Through cookies and analytics: Website usage data including pages visited, time on site, device type, and approximate location. See Section 6 for details.

Legal basis for processing: Consent (for marketing communications and analytics), contract performance (for engagement-related data), and legitimate interest (for improving our services and maintaining security).

• Responding to inquiries submitted through our contact form
• Delivering the consulting services outlined in signed engagement agreements
• Sending engagement-related updates and documentation
• Analyzing website usage to improve the experience for visitors
• Complying with legal obligations applicable to our business

We do not sell personal information. We do not use personal information for automated decision-making that significantly affects individuals.

Contact form submissions: Retained for up to 24 months from the date of submission, or for the duration of any resulting engagement plus 12 months.

Engagement records: Retained for 5 years following the conclusion of the engagement, in accordance with professional practice standards.

Analytics data: Aggregated and anonymized within 26 months.

We do not share personal information with third parties except in the following circumstances:

• Service providers who process data on our behalf (e.g., email hosting, secure document storage) under data processing agreements
• When required by law or by a court order
• With your explicit consent

Our website uses cookies to understand how visitors navigate the site. We use essential cookies for site functionality, and optional analytics and preference cookies (only if you consent via the cookie banner). For detailed information about cookie types and how to manage your preferences, see our Cookie Policy.

Third-party services that may set cookies include Google Analytics. We do not use advertising or tracking networks for retargeting purposes.

We take reasonable and appropriate measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. These include:

• Encrypted file storage and secure transfer protocols for engagement documents
• Access controls limiting data access to personnel with a legitimate need
• Anonymization of survey and interview data prior to analysis
• Breach notification procedures — affected individuals will be notified within 72 hours of a confirmed breach where there is real risk of significant harm

Under PIPEDA and BC's PIPA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for optional data processing (where consent is the legal basis)
• Request deletion of your personal information, subject to legal retention requirements
• Lodge a complaint with the Office of the Privacy Commissioner of Canada or the BC Information and Privacy Commissioner

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Our services are intended for adults (18 years of age and older). We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently received information from a minor, please contact us at [email protected].

We may update this policy from time to time. Material changes will be communicated via a notice on our website. Continued use of our site following the effective date of a revised policy constitutes your acknowledgment of the changes.

Data Controller: Boreal Compass

Address: 525 West 8th Avenue, Suite 310, Vancouver, BC V5Z 1C6

Privacy Email: [email protected]